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The oversized products are generally packed in several boxes. You will receive the other boxes within 1-2 days of receiving the first box.
Have trouble installing it?Please refer to the attached manual and install products step by step. You may need 2-3 friends, and prepare electric drills, gloves, and ladders to complete the assembly.
Missing parts? Damaged parts?Products may be damaged during transportation If it is transported in incorrect ways. If this happens, do not heasitate to seek help.
Add a touch of elegance, charm, and architectural interest to your patio
Provide a cozy and comfortable area of backyard for parties or dining
Provide privacy and a cozy space, being deep inside nature itself
Being protected from the elements while enjoying a wonderful movie night in the yard with friends
For hanging decoration or fan lights
Provide better ventilation and excellent durability
Anchors each pole with the included expansion screws for added stability
How's this products shipped?
The product will be packed in 2 heavy-duty cartons to ensure that all parts are delivered to you in good condition. The delivery time of each box may vary by 1-2 days. Please wait until all the boxes are received before starting the installation.
Have trouble setting it up?
A detailed installation guide is included in the package; please prepare electric drills, gloves, and ladders. 2-3 people can complete the installation in about 6 hours.
Product arrived damaged?
We provide corresponding replacement parts to ensure the complete experience of the item you purchase.